Technology is no longer merely functional: interactivity and engagement now take centre stage. Digital cards do more than replace their physical counterpart; they become essential tools for more dynamic, personalised communication. Idenge is leading the way in digital cards, building in interactive capabilities that are changing how companies, organisations, customers and members relate to each other.
How to open WhatsApp from a digital card in the wallet
It can be very convenient that you want your customers or members to be able to connect with your company or organization through the WhatsApp application. Find out how to do it through this post and how they can connect with you without knowing your WhatsApp number:
To do this, follow the following steps:
1. Enter the platform in the My card area / back card
2. Enter the Links area
3. Create a new link with the title you want (for example: Connect with our WhatsApp)
4. Copy in the URL: https://wa.me/5211234567890
5. Change the numbers for the phone that has the desired active WhatsApp account (with country number in front)
6. Publish the changes
Now the user by clicking on the link of the card will open WhatsApp in the desired account.
This functionality can be very useful for assistance or customer service services
Albert Baranera
Idenge helps businesses to get rid of plastic cards and improve the engagement with your users, clients and members of your organization or company.
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Being able to adapt and update information in real time is now essential. Idenge, an innovative digital card technology company, is changing how organisations and their members relate through a platform that allows instant updates.
Our software allows you to send push notifications directly to the members’ mobile phone. This means you can inform your members about upcoming premieres, special events, or schedule changes quickly and efficiently.